- Returns: All returns & exchanges must include RA(Return Authorization) number. Returns must be postmarked back to us within 30 days of purchase date. Unauthorized returns will be refused.
- Excluded Items: Hosiery, body stockings, underwear, wigs, makeup, lingerie and swimwear are final and are not refundable - neither exchanges nor returns will be accepted on the above listed items to ensure sanitary conditions for all of our customers.
- Exchange/Return: Due to high turnover of our inventory, we recommend to buy a replacement item and return the original item for a refund. Please purchase a new size or style and we will process it as a separate order. Return the original item along with your RA number written on the invoice. Once we receive your return we will issue a refund for the purchase price of the returned item. Shipping charges are non refundable.
- Processing Time: Normal processing time is 2-7 business days.
- Condition : Items must be unworn and unwashed with their original tags to be considered for a refund. Any items that are soiled or exposed to pet hair or the smell of perfume or smoke will not be accepted for return. Items that are not returned within 30 days, or that are not in their original condition will be rejected.